Pengembangan Sistem Antrian untuk Peningkatan Layanan Masyarakat Menggunakan Metode AGILE pada Mal Layanan Terpadu Lampung Selatan

Authors

  • Yeni Purnamasari Institut Informatika dan Bisnis Darmajaya
  • Nurhayati Institut Informatika dan Bisnis Darmajaya
  • M Natsir Hendy Tri Putra Institut Informatika dan Bisnis Darmajaya
  • Handoyo Widi Nugroho Institut Informatika dan Bisnis Darmajaya

Keywords:

sistem informasi, android, antrian online, mal pelayanan publik, agile method, smart city

Abstract

This public service mall online queue application can be used in any SKPD that requires this type of application. This research is expected to be able to implement an Online Queue System to support public services at the Public Service Mall of the South Lampung Regency Government. This study uses the Aggile method and discusses the use of a queuing system that can be utilized by the public in obtaining services at the Public Service Mall of the South Lampung Regency Government. This queuing system is built using an Android-based application, making it easier for local governments to improve the quality of services. The resulting online queuing system can provide benefits including helping the government in the process of providing services to the public in an effective, efficient and measurable manner

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Published

2025-01-16

How to Cite

Purnamasari, Y., Nurhayati, Tri Putra, M. N. H., & Widi Nugroho, H. (2025). Pengembangan Sistem Antrian untuk Peningkatan Layanan Masyarakat Menggunakan Metode AGILE pada Mal Layanan Terpadu Lampung Selatan . Seminar Nasional Darmajaya, (1), 78–86. Retrieved from https://journal.darmajaya.ac.id/index.php/PSND/article/view/785

Issue

No. 1 (2025): SEMNAS IIB DARMAJAYA

Section

Ilmu Komputer

License

Copyright (c) 2025 Seminar Nasional Darmajaya

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.