NUR’AINI NAFSIAH, L. Pengaruh e-service Quality, Customer Relationship Management dan Promosi Terhadap Loyalitas Pelanggan Online Booking di Aplikasi Traveloka. Seminar Nasional Darmajaya, [S. l.], n. 1, p. 465–472, 2025. Disponível em: https://journal.darmajaya.ac.id/index.php/PSND/article/view/797. Acesso em: 11 jan. 2026.